Bridges Consortium 101

(printable version)

Common Questions

How To Log Into Marketplace?

• Go to https://marketplace.overdrive.com
• Use your Login ID and self-set password 
• Note: your username is NOT your email address

Where can I get my annual statistics?

• State Library staff preloads your annual statistics for you every year. Stats are also available to you on demand from your Marketplace account.
• Your Advantage Statistics, if applicable, can be compiled using your Advantage Login in Marketplace, under Insights.

How to pay my Annual Invoice

• Your annual invoice is available in Marketplace under your consortium login. On the top bar you will see Billing -> View Invoices. You can download the invoice, or pay online.

I don’t know my Marketplace Login?

• Please reach out to your District LRT

How do my patrons access Bridges?

• Your patrons are able to log in through OverDrive connecting to your ILS or by using the State Library’s service.

Which patrons can use Bridges?

• Residents of your city, rural residents of your county or residents of contracting cities. No Open Access patrons.

Where should I go for more help? 

• Contact your District LRT.
• OverDrive Marketplace: https://www.marketplace.overdrive.com/
• OverDrive Marketplace Help: https://www.help.marketplace.overdrive.com/

 

Advantage

What is Advantage?

• OverDrive Advantage is a feature that gives your library the ability to give your patrons first of the line access to titles, instead of waiting with the entire consortium.

Is there a cost for Advantage?

• There is a one-time fee for $250 upon creating your Advantage account that will go in as content credit for you to spend once onboarded.

How do I sign up for Advantage?

• Reach out to your OverDrive Account Manager or Eunice for a short form. Once returned, they do the rest to finalize setup.

Advantage: Next Steps

• Once your library is set up with Advantage, reach out to your OverDrive Account Manager for Training.