HelpNow by Brainfuse Front Line Staff Training (Live Webinar)

Sep 21, 2021, 10:00 AM – 11:00 AM

Brainfuse's HelpNow training webinar for Front Line Staff will cover all features available to patrons of Iowa Libraries. This includes live tutoring services; asynchronous tutoring features such as the Writing Lab and Send Question Center; the SkillSurfer online content library; and other academic, interactive tools to assist your users with their learning needs. We will also demonstrate Brainfuse's account features, available to patrons who elect to register an optional, free Brainfuse HelpNow account when accessing the services. Time will be allotted at the end of the demonstration for audience questions.

 At the end of this webinar, library staff will feel equipped to talk about Brainfuse HelpNow with their patrons, support learners using HelpNow, and know who to contact if they don’t know the answer to something.

Register in IA Learns today. See below for links by date: